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VMware Support Statement

VMWare Certified

Certeon confirms that we will support customers running aCelera Virtual Appliance software on supported Operating Systems in a VMware virtual machine environment.

Certeon will provide unqualified support for aCelera Virtual Appliance software running in a VMware virtual environment in an identical manner as with aCelera Virtual Appliance software running on any other major x86 based systems without initially requiring reproduction of issues on native hardware. Should Certeon suspect that the virtualization layer is the root cause of an incident; the customer will be required to contact the appropriate VMware support provider to resolve the VMware issue.

While Certeon products are expected to function properly in a VMware virtual environment, there may be performance implications which can invalidate Certeon typical sizing and recommendations.

Learn more about aCelera Virtual Appliance software.

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